FAQ

FAQs


Q. What are the 7 most important car accessories?

  • Seat Covers
  • Floor Mats
  • Body Covers
  • Jumper Cable
  • Car Care Cleaning Products
  • Cameras and Parking Sensors
  • Air Freshener


Q. What is the expected delivery for my order if I place it today?

In the next 24 hours, you should receive a call from us confirming your order. We will dispatch your order within 1-2 business days after you place the order. The delivery of your order may take up to 2-4 days after it has been dispatched. You can also track your order on our website. The delivery time varies depending on the location and mode of conveyance.


Q. If I don't receive my order, what should I do?

You can find your tracking number when you place your order. Whenever there has been no update available or when the product has been in the same state for more than two days, please contact our Customer Support (+91 7988611639). They will assist you.



Q. If I want to cancel an order, what should I do?

Please get in touch with Customer Support (+91 7988611639). In case you would like to cancel your order. For a faster response, please don't forget to mention your order number.


Q. What is the return policy?

You can return the product within 15 days of receiving it. If we are unable to pick up the phone, please do not hesitate to contact us by email at pegasuspremium@gmail.com with your order id. A valid reason has been provided for the return of any product. Your case will be investigated by our team and a refund will be applied on a case-by-case basis. 


Q. Why Choose Car Shala?

Having run an offline store for the last 8 years, we know the importance of car accessories to car enthusiasts. Our wide selection of accessories gives you the freedom to customize your vehicle to fit your needs, style, and budget.


Q. There are so many variants in my car how can you send a car accessory specifically for my car variant?

As mentioned in question no.1 we know that there are so many variants in your car model that’s why after placing your order within 24 hours we will contact you to confirm your car variant and model year, then we will send accessories as per your car variant only.


Q. How to install car accessories?

If you have little technical knowledge you may install some easy install accessories otherwise take services from professional technicians of car accessories.


Q. Is my company warranty canceled, if I install aftermarket car accessories in my car?

There are no such conditions to cancel the warranty if you install after-market car accessories ...the only issue comes when the company's original wires are cut down ..but nowadays there is the availability of coupler to coupler fitting of all electronic accessories.